1. Delivery is dangerous to the driver.
Every time you make a call to order you r food you are asking someone to put themselves on the road with other drivers, pedestrians and animals. This risk greatly increases as the day / night progresses. First increase in traffic both pedestrian and vehicular starts around lunch, people are rushing around trying to get to their lunch spot before their hour is up. They are under the gun at times to get in and out, have their focus on the getting back to work and making sure they have some food in their gut before that happens. During lunch time traffic ebbs a little as people are eating, but once that meal is done they are back on the road racing back to work before their time is up. Then there is a decrease in traffic before people head home for the day. Which leads to the second increase of the day in traffic. Quitting time. Quitting time being from 4-6 there is a drastic increase of people on the road. They’ve had a long day and most everyone is done with it. They want to get home, relax and call it good from the day with their family or joining friends for a relaxing drink. From here on out we have the increase of orders to delivery shops as people realize they just don’t want to cook and it’s easier just to order out, also this begins the time of happy hours in bars. Which leads us to an ever increasing risk of being on the road. The later into the night you go the less and less people seem to pay attention to what is going on. Either they are too involved with people they are walking with are focused on their destination more than what’s going on around them. From here on out there isn’t really too much of an increase of traffic from quitting time, however the risk increases mainly due to the amount of people who are influenced by alcohol and driving on the road. Not to mention nightfall, where there is less visibility and an increase of risk. On top of all this delivery drivers are generally alone while delivering and have a great chance of being mugged, especially as night comes on. So before you order understand the risk you asking a stranger to take before you pick up the phone.
2. Delivery drivers are the end of the line of your order.
The delivery driver has the job of delivery. Not cooking, generally not taking your order or verifying your order is correct at the end of that transaction. There is no need to take our your frustration on that driver. His or her job is to know the roads, fastest routes depending on traffic and getting the address and the order correct when delivering more than one order. There are at least two people prior to that order being delivered that the driver has no control over. If your order is running a little late or is not exactly what you order be sure no to take it out on them and make sure your order is right before getting off them phone the first time.
3. Parking in the city is not easy.
Understand parking is not easy, especially at night when spots are taken up quickly. Drivers take a lot of risk at times of getting tickets for inventive parking, dealing with rental managers for misusing a spot for a couple seconds or fighting for a spot with other deliver drivers.
4. You are asking someone to bring you food. Stay awake!
One of the biggest pet peeves of deliver is that of the sleeper. Not only does this waste food at the restaurant, but you called for food because you did not want to leave or were too tired after work to cook yourself. Appreciate the process and the person who brought you the food. Think about what you would pay someone to go get you food. Take into account gas and time it takes to get to where you at in comparison to the location you are ordering from.
5. The delivery driver did not cook your food.
Again, you ordered the food from someone else and then someone else cooked it, not the delivery driver. They were probably out delivering food to someone else when you food was being made. If you have praises or disagreement with your order, then please verify the order with the deliver driver or pass on the positive or negative feedback to the driver or shop itself, but don’t take it out on the driver.
6. There are such things as BLACK LISTS.
Yes, you can be black listed form a shop. It happens all the time. Generally because the person routinely is not available after calling or more commonly the driver is not compensated for their efforts.
7. Free delivery isn’t free.
Free deliver is a nice way of saying “We’re not going to charge you to deliver food to you because we trust you’ll take care of our driver”. If you feel free deliver means don’t tip the driver or don’t tip adequately you are mistaken. Bringing you food costs money, the shop has to take out a huge insurance policy to even allow deliver in their shop, not to mention they generally pay the driver a little stipend per deliver (generally around $.50), plus to the driver it costs money. Money for gas and money for use on their car, not to mention the insurance they need to keep on the car in order to be able to deliver to you in the first place.
8. Delivery drivers have to maintain their cars themselves.
Back to the not free delivery. It costs money to maintain a car. I say this mainly to the peopl who don’t drive and use public transportation. There is insurance, oil changes, transmission flushes, brakes that need to be repaired, belts that need to be replace and the most expensive is gas.
9. Gas price is not cheap
If you live anywhere where deliver is available you have to know about the gas prices. Notice how the never go down? Yeah, it’s not cheap. At the time of this posting prices are at $3.50 and up in most places per gallon. By the end od the night depending on delivers you’re spending a good quarter of your tips on the gas you used bringing food around town.
10. The weather is the same for everyone.
Yes, it’s cold outside… or hot… You are comfortable in your house or business where air conditioning and heat is prevalent and not going in or out all day long into conflicting temperatures. Take care of the person who does that for you, remember the weather you don’t want to deal with is the same weather they just spent 5-30 mins traipsing through to bring you that delicious meal you wanted.
I write this because I have seen where drivers are not treated the way they should be. Most people are pretty good and understand, but some people out there seem to think that drivers do it out of the goodness of their heart or are compensated nicely by the shop. Not the case at all. Drivers spend more money bringing you your food than waitstaff do any day of the week, yet they are barely taken care of on the same level or even close. When you spend money to go out the average diner spends more money between getting there, paying for parking and then on the waitstaff themselves while dodging traffic all at the same time to and fro. Remember when you order food you’re asking someone to do all that for you.